格拉纳达的度假村

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"BF was very extensive and good"

No complaints

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"The kids loved the pool facilities. Miss Tandin and Me Shyam on the desk were particularly helpful. They arranged to meet our needs with a pleasant smile. The room service was excellent and well trained. Thank you all"

The location was a little to the edge of the city but that may be a good thing for some looking for peace & quiet. The decor is a bit dated

"All of the property."

Nothing

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"The room was very very clean and comfortable !"

Broken coffee machines at breakfast

"下次还会去住，特别舒服"

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Beautiful hotel in a super location for Petra...super efficient staff and facilities...the complimentary biscuits on the room were a nice touch.... Food in the restaurant was excellent with plenty of choice.. We thoroughly enjoyed our stay at will definitely return."

Nothing

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"The location,the Stuff professionalism and friendliness.effectiveness and commitment Our breakfast was very delicious,fresh and best service from out waiter The Manager on duty was more that helpful as we had mistakenly dine double booking for same property and same Date"

Our room didn’t seem to be used too frequently

"Great location, just ~100 meters away from the beach. Very nice and helpful people, booked a lovely islands tour in a very good price for us and offered to help us with a number of things. Fascilitated our return to Krabi. There are 4 adorable cats in the property too. The room was a standard Thailand room for that price range, nothing to complain about."

Aucun.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"The beach, perfect."

Price in the restaurant was to expensive.

"Je n'ai pas déjeuné"

L'attente du reçu de paiement à la réception

"Lovely property well maintained"

Water park and games

"Privacy Location Pool size"

Aucun.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"特别棒！极力推荐！独栋别墅，景色宜人"

Aucun.

"位置非常好"

床有点太小

"Food was awesome, staff was very nice and pleasant, pool clean"

Short and narrow beds, especially in rooms with separate beds

"园林景观独具特色，一步一景，石头屋和餐厅体现民族风情，一定要品尝一下自酿的葡萄酒🍷和啤酒🍺。虽然没有时间体验戏水快乐，但依然觉得不虚此行。"

Aucun.

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"Super private beach with all you need, nice snorkelling starts immediatelly after 20 m, free kayaks. Resort also provide rent-a-car, and due to great location it is good starting point to go around. Great food... Very beautiful"

Communication in English with most of the staff in a restaurant is not an option, very rarely yes, so consider to improve your Portuguese :) which is needed also if you go around the island. At the reception they speak English well, also beach bar and diving center seems to be covered.

"Las piscinas.las tinajas,el lugar muy lindo Aunq sería bueno q cuando uno llegue al hotel le entregarán un folleto q tanto tienes derecho en el hotel y q tanto hay para disfrutar Es muy grande y uno no conoce todo"

La cama se movía se movía mucho y se corría del lugar muy incómodo de verdad El tv nunca funcionó Llamamos a recepción y nunca contestaron Mucha gente en recepción ala hora de la entrada

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"The room was very very clean and comfortable !"

Broken coffee machines at breakfast

"Staff were all amazing!"

N/A

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"早餐种类丰富，品种齐全。服务员态度好。亲子活动乐园超赞，小朋友很喜欢。沙滩人不多，很舒适。酒店服务人员很热情。"

Aucun.

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"The kids loved the pool facilities. Miss Tandin and Me Shyam on the desk were particularly helpful. They arranged to meet our needs with a pleasant smile. The room service was excellent and well trained. Thank you all"

The location was a little to the edge of the city but that may be a good thing for some looking for peace & quiet. The decor is a bit dated

"The location is perfect; you just cross the street and you're on a great beach. The room is comfortable. They were incredibly kind and left a lovely little gift in my room for my birthday. The staff is very friendly, and the reception staff were very welcoming and helpful. At breakfast and on the beach, everyone is very nice, especially Alice, Kin, and the "angel at the bar.""

The room's decor: the furniture is very large and heavy and takes up a lot of space.

"下次还会去住，特别舒服"

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"Location"

Aucun.