BE Destination Tulum

"Service was excellent . Venue was lovely."

"All good"

"Jaw dropingly beautiful. Such a special place. Would defo go back and tell anyone to stay there!"

"Aucun."

"Great Jungle feeling on the beach Fine big room with plunge pool"

"Shower was not protected too much from neighbors"

"Breakfast was awesome, the beach sofas were great and well kept."

"not much."

"Overall it was nice. The ambience was amazing. However at the end upon checking out at the reception, they almost charged us of consuming multiple beverages from the fridge in our previous room ( we switched rooms). We never took anything from the fridge during our entire stay. It’s either the cleaning people consumed the beverages or they just sneakily put it in your tab just to see if you noticed the charged. Luckily we checked the bill. If we didn’t they would’ve charged us for something we never took. So check the bill always."

"Overall it was nice. The ambience was amazing. However at the end upon checking out at the reception, they almost charged us of consuming multiple beverages from the fridge in our previous room ( we switched rooms). We never took anything from the fridge during our entire stay. It’s either the cleaning people consumed the beverages or they just sneakily put it in your tab just to see if you noticed the charged. Luckily we checked the bill. If we didn’t they would’ve charged us for something we never took. So check the bill always."

"Pros: Convenient location. Excellent and aesthetic facilities. Bicycles available at no extra cost. Spacious room with ocean view, outside terrace, and rooftop plunge pool. A/C was working greatly. Bed and pillows were very comfortable. Friendly and attentive staff--Javier (front desk), Javier (beach bar), and Christian and July (guest services) were particularly exceptional. Food and drinks (from Maresias, as we didn't try Ocumare) were great. The beach area was clean and smooth (compared to other areas of Tulum where the beach is rocky and rough), with excellent DJ/music. Despite some similarities, we liked it better than its sister hotel, Nomade (where we went for lunch one day)."

"Cons: We were unable to check in before 4:30pm. Prices were a bit steep (as is most of Tulum)."

"The Closeness to the beach. The service at the beach restaurant and on the beach. The food was great. Music also great."

"Room lights too dark. Room constantly full of sand. That system with the bowl outside of the door doesn’t work. Lobby & front restaurant really dated. Which left us with one restaurant. Some strategic planting would really make outdoor showers private. Pools outside rooms dangerous to enter, freezing cold water, not private. Certain pool types (rimless) flow over the wall into areas where the water just sits and attracts a million mosquitoes. Which then make it into the room. Need to get that water moving or use smoke bombs. Sargrasso was obviously a problem"

"beautiful property"

"nothing not to like"

"Concierge Raquel was amazing"

"Aucun."

"Es un hotel original y súper bonito"

"El trato del personal tiene bastante que mejorar"